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Terms & Conditions

Try Sattva

(Shuddh Svasth Foods PVT LTD)

1. Introduction

Welcome to Try Sattva, operated by Shuddh Svasth Foods PVT LTD. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

2. Products & Services

  • We specialize in providing natural, healthy, and high-protein food products.

  • All products listed on our website are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

  • We reserve the right to change pricing at any time without prior notice.

  • We accept payments through secure payment gateways and Cash on Delivery (if applicable).

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive a confirmation. This does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to product unavailability, payment issues, or other reasons.

  • Orders once placed cannot be canceled after dispatch.

5. Shipping & Delivery

  • Orders are shipped within 2–3 working days.

  • Delivery timelines range from 2 to 6 days, depending on location and courier partner.

  • Shipping charges are calculated based on location.

  • We partner with reliable logistics providers such as Ekart, Amazon Shipping, and others.

  • Delays due to unforeseen circumstances (weather, strikes, logistics issues) are not under our control.

6. Return & Refund Policy

  • Returns are accepted only in case of damaged products.

  • Customers must inform us within 3 days of delivery.

  • An unboxing video (recorded before opening the parcel) is mandatory for claims.

  • Without proper proof, return or refund requests will not be accepted.

  • Approved cases will be eligible for replacement or refund.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information while placing orders.

  • Not to misuse the website for fraudulent or illegal activities.

  • Not to attempt to disrupt or interfere with website functionality.

8. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of Shuddh Svasth Foods PVT LTD.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the value of the product purchased.

10. Health Disclaimer

  • Our products are made from natural ingredients; however, results may vary from person to person.

  • Customers with allergies or medical conditions should consult a professional before consumption.

11. Privacy

  • Your personal information is handled as per our Privacy Policy.

  • We do not sell or misuse your data.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of Ahmedabad, Gujarat.

13. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of the website implies acceptance of the updated terms.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Email: trysattva@gmail.com

Shuddh Svasth Foods PVT LTD

Committed to delivering healthy, natural, and trustworthy nutrition 🌱