Return & Shipping Policy

Try Sattva

(Shuddh Svasth Foods PVT LTD)

Shipping Policy

At Try Sattva, we ensure that your order is processed and delivered in a timely and efficient manner.

• Order Processing Time:

  All orders are processed and shipped within 2–3 working days from the date of order confirmation.

• Delivery Time:

  Once shipped, delivery typically takes 2 to 6 days, depending on your location and courier service availability.

• Shipping Charges:

  Shipping charges are calculated based on your delivery location and will be displayed at checkout.

• Courier Partners:

  We have partnered with multiple reliable courier services including Ekart, Amazon Shipping, and other leading logistics providers to ensure smooth and timely delivery.

Return Policy

We maintain strict quality checks for all our products. However, returns are accepted only under the following condition:

• Eligible Return Case:

  Returns are accepted only if the product is received in a damaged condition.

• Return Request Timeline:

  You must inform us within 3 days of receiving the product.

• Mandatory Proof Requirement:

  • A video recording is required while opening the parcel (unboxing video).

  • This video must clearly show the package being opened and the damaged product.

  • Claims without proper video proof will not be accepted.

• Approval Process:

  Once your request is reviewed and approved, we will initiate a replacement or refund, as applicable.

Important Notes

• No returns or replacements will be accepted for reasons other than damage.

• Ensure the unboxing video is recorded before opening the parcel to validate any claims.

• Delivery timelines may vary slightly due to unforeseen logistics or regional factors.

For any queries or support, feel free to contact our customer support team.

Shuddh Svasth Foods PVT LTD

Delivering Healthy & Natural Goodness 🌱